Refund Policy

Thank you for shopping at www.epicureanflow.com.

Please read this policy carefully. This is the Refund Policy of Epicurean Flow for digital downloadable products, including cooking courses, recipe subscriptions and downloadable eBooks offered by Epicurean Flow.

Digital products

Digital Products are for personal use only. You are granted one (1) non-transferable, non-sublicensable, non-exclusive license to use the Digital Products you have purchased through our site. You agree not to copy, reproduce, redistribute, alter, modify, share with third parties, display the content publicly, or create derivative works of Digital Products. You may modify and use any Templates included in Digital Products for business use without attribution to me.

All sales of Digital Products are final. Because you receive immediate access to the files, we do not offer refunds, except in the cases listed under "Refund eligibility" below.

Disclaimer: The content of all Digital Products is based on my experience, knowledge and research under transformative fair use. I have done my best to ensure the accuracy of the information; however, Digital Products may contain inaccuracies, typos or other errors. I assume no responsibility for such errors and omissions. All Digital Products are for general interest, education and informational use only and do not include legal or financial advice. I make no guarantees that you will attain a particular result or income using the ideas presented in the Digital Products. Your purchase and use of my Digital Products do not establish a professional working relationship between you and Epicurean Flow or Chef Eliane Muskus.

1. Refund eligibility

We offer refunds for digital downloadable products only in the following cases:

You are unable to download the product due to technical issues on our end.
The product is defective or incomplete, and we are unable to provide a satisfactory resolution within a reasonable timeframe.

2. How to request a refund

Email info@epicureanflow.com within 3 days of your purchase. Please include:

Your order details (order number, date of purchase)
The reason for your refund request
Any relevant supporting information or evidence

3. Refund approval

We will review your request and decide whether it is eligible under the criteria above. If your request is approved, we will refund the original payment method used for the purchase.

4. Refund denial

Refunds will be denied if:

You downloaded the product successfully and it is complete and as described.
The reason for the request does not fall within the eligibility criteria above.
The request is made more than 3 days after purchase.

This Refund Policy applies to digital downloadable products and may be subject to additional terms and conditions in our general Terms and Conditions.

Contact us

If you have any questions about this Refund Policy, or any problem receiving or downloading your products, email info@epicureanflow.com.

Governing law

This policy and all matters arising from the use of our products and services shall be governed by and construed in accordance with the laws of the Netherlands. Any disputes shall be subject to the exclusive jurisdiction of the courts in the Kingdom of the Netherlands.

Thank you for choosing Epicurean Flow.